---
title: "Vapi AI Workflows Complete Guide (2025)"
source_url: https://youtu.be/sEfKGlnhq60
captured_at: 2025-11-22
author: "Brendan Jowett"
contributor: "ป้าเกษตร"
platform: youtube
---
# Vapi AI Workflows Complete Guide (2025)

youtube video by **Brendan Jowett**, 25m15s, uploaded 2025-04-03. URL: https://youtu.be/sEfKGlnhq60
Tags: ai agents, chat gpt, artificial intelligence, vapi, vapi ai, make.com tutorial, gpts, openai, gtp4, chatbots, ai phone call, ai lead generation, ai chatbots, prompt engineering, ai voice agents, ai voice, bland ai, synthflow, ai caller, how to build ai agents, how to build ai chatbots, ai automation agency, gpt, ai, ai sales bot, voice ai, full ai caller tutorial, lead gen, retell ai, real-time ap

## Shared in LINE Note+
- 2025-11-22 23:36 by ป้าเกษตร — note: บ้านบ้าน — nearby chat: บ้านบ้าน | บ้านบ้าน

## Description
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In this video, I will do a complete walkthrough of Vapi’s workflow builder. Vapi’s workflow builder is a visual canvas enabling us to connect multiple prompts and add conditional logic to determine specific pathways. To illustrate how to build an agent using the new workflow builder, I will create an inbound receptionist for an Internet services company. This agent will include several flows for different requests, such as new business inquiries, outage problems, and account issues. Additionally, it will accommodate new and existing customers, which means we will have two separate flows that respond differently to each category. Each flow will communicate with various APIs to send information. 

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0:00 Intro
2:15 Creating An Agent
7:12 Say Step
8:02 Ga