---
title: "How To Build An E-Commerce AI Phone Agent (Tutorial)"
source_url: https://youtu.be/dlEqsupqiWc
captured_at: 2025-12-10
author: "Brendan Jowett"
contributor: "ชิดชนก"
platform: youtube
---
# How To Build An E-Commerce AI Phone Agent (Tutorial)

youtube video by **Brendan Jowett**, 35m36s, uploaded 2025-12-08. URL: https://youtu.be/dlEqsupqiWc
Tags: Descript

## Shared in LINE Note+
- 2025-12-10 17:01 by ชิดชนก

## Description
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Learn to build an AI Customer Success system that autonomously calls recent buyers to secure 5-star reviews and support your sales goals. This system can analyse customer sentiment in real-time, identify unhappy customers to resolve issues instantly, and proactively ask satisfied buyers to leave a review on your Google Business Profile.

This video is a complete walkthrough on how to build AI Voice Agents using Retell AI, Make.com, and Chronhooks to automate customer feedback loops. I’ll show you how to overcome the timing limitations of standard automations by building a scheduling system that triggers calls exactly 7 days post-purchase.

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Retell AI: 
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0:00 Live Call Demo
1:00 What we're building
2:14 Platforms Walkthrough
3:30 Retell AI Agent Setup
12:40 Make Automations Setup